Shipping & Return Policy

SHIPPING POLICY Shipping is FREE on all orders. Your order will be shipped same-day if placed before 2pm CST, assuming your payment processes successfully. Holidays and weekends excluded. Orders are shipped WEEKDAYS only. Weekend orders will be shipped the following Monday. Holidays excluded. Expect to receive your order in 2-3 weeks after shipment. Couriers: USPS or Fedex RETURN POLICY Thank you for shopping with Runway Ave. We greatly appreciate your business. To provide you with the best service possible. there are step-by-step instructions listed below for returning or exchanging an item. We look forward to doing business with you again. Returned or exchanged items MUST FACTORY DEFECT UPON RECIPT All items must be shipped pre-paid with a copy of the RETURN MERCHANDISE FORM enclosed. Full Price Items can be exchanged or returned for a full refund within 15 days of receiving the item. All clearance and wholesale items are FINAL SALE. This means no refunds, no website credit or exchanges. FREQUENTLY ASKED QUESTIONS Where can I send my Returns? -It is very important to follow all instructions listed above prior to shipping items back to us. Please ship all to: THE RUNWAY AVE Attn: Retail -NO ADDRESS What if it just doesn't fit? If the item(s) purchased on our website doesn't fit, you may return your unworn merchandise within 15 days of the original date you received the item. This excludes clearance and wholesale items. There is no additional charge for an exchange. What if I still have questions about returns? You can contact us about any problems or questions at info@therunwayave.com